SMS terms
These terms cover text messages sent by Hey Lantern.
Program description
Hey Lantern call alerts and account messages. We send two kinds of texts:
- Call alerts to our business clients and the staff they name. Each alert summarizes a call the assistant answered: the caller's name, callback number, address, the issue, and whether it is urgent.
- Account messages to business owners who request a demo or sign up, for scheduling and service updates.
We don't send marketing texts to callers.
How you opt in
Clients opt in in writing in their service agreement, where they list the phone numbers that should receive call alerts. Website visitors opt in by checking the unchecked text-message box on our demo request form. Consent is not a condition of purchase.
Message frequency
Message frequency varies. Call alerts are sent once per answered call. Account messages are occasional.
Costs
Message and data rates may apply.
Opting out and help
Reply STOP to any message to stop receiving texts. You'll get one confirmation and then no more messages. Reply START to opt back in.
Reply HELP for help, or contact us at hello@heylantern.ai or [business phone].
Carriers
Carriers are not liable for delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our privacy policy.
Contact
Hey Lantern, operated by Joel Batista
Spotswood, New Jersey
Email: hello@heylantern.ai
Phone: [business phone]